Download Cases on the Human Side of Information Technology (Cases on by Mehdi Khosrow-Pour PDF

By Mehdi Khosrow-Pour

The expansion of recent details expertise has created a problem within the organizational and managerial parts of IT. whereas technological advances frequently make projects more uncomplicated, the human part of a job remains to be affected.

Cases at the Human part of knowledge know-how offers many real-life examples of the way agencies have dealt with human part concerns within the total usage and administration of IT. It offers details to aid educators and pros within the implementation of thoughts for the advantage of the corporate or association.

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Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited. Laurier IT Priorities 31 and the Year 2000 deadline was immovable. She needed to quickly determine her priorities and move forward. APPENDIX I: IT BRIEFING TO PRESIDENT’S GROUP What’s Been Done • • • learning (meetings with Vice Presidents, Deans, Librarian, all IS staff, others; CAUSE Directors Workshop) several projects underway (IS development machine here, mach1 replacement ordered, Senate Audio Visual recommendations being completed, Banyan to 202 Regina, connectivity improvements for Library project) IT Management team set for July 1st Short-Term Initiatives (3 Months) • • • • • • prepare for Strategic Planning project (see Princeton’s Partnership 2000) infrastructure improvements, per IT budget (automated backups for mainframe & Banyan) S group: develop plans for documenting current systems, staff cross-training and development, start implementation; develop Business case for all projects (starting with Banner upgrade) development of Web Policy prepare Teaching & Learning Technology Roundtable initiative (initial mandate, membership, chair/champion); finalise Bell contribution seek agreement on Senior Steering Committee (to prioritise project proposals) Longer-Term Initiatives (1 Year) • • • • • • • complete strategic planning project, with these results: understanding of our IT strengths & weaknesses; university-wide consensus re priorities alignment of IT with university needs & priorities (in terms of project and operating priorities, organisation of IT group, allocation of resources) relocation of IS dept.

Calling personal computers test equipment and purchasing them along with support services and Copyright © 2006, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited. End-User System Development 37 software with their own budget usually accomplished this. Additionally, engineering had begun to develop their own systems during the 1980s due to a lack of resources and plant knowledge within NIS. This practice continued even after NIS took over control of personal computer systems.

Given all the problems facing Laurier, this could become a “baptism of fire” for him. Grooming people for promotion and future responsibilities was a weak point for IS. This needed to change! The CCS head was in her fifth year as Director. Like Rene, she was an academic who had moved temporarily into the administrative side. With a doctorate in systems engineering, she was technically very strong. She had made many improvements to her department and things ran pretty well. Her Vice President had been immersed in academic matters, so basically left CCS to their own.

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