Download Operations Management: Creating Value Along the Supply Chain by Roberta S. Russell, Bernard W. Taylor III PDF

By Roberta S. Russell, Bernard W. Taylor III

Recognized for its finished method, this article exhibits operations managers the best way to examine strategies, make certain caliber, create worth, and deal with the circulation of data, services. The 7th version bargains an in depth number of workouts and solved difficulties to augment key techniques. An elevated emphasis is put on provide chain administration and companies. New details is gifted at the setting and eco-friendly administration, and expertise sort OM issues because it applies to construction, regulate, the provision chain, and worldwide operations. All bankruptcy starting instances and in-text instance packing containers have additionally been revised or changed. This new content material larger prepares operations managers for the problems they’ll adventure within the box.

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Extra info for Operations Management: Creating Value Along the Supply Chain , Seventh Edition

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Productivity soared as return on investment in information technology finally came to fruition. New types of businesses and business models emerged, such as Amazon, Google, and eBay, and companies used the Internet to connect with customers and suppliers around the world. The inflated expectations of the dot-com era came to an end and, coupled with the terrorist attacks of 9-11 and their aftermath, brought many companies back to reality, searching for ways to cut costs and survive in a global economy.

Falling trade barriers and the Internet paved the way for globalization. The World Trade Organization (WTO) has opened up the heavily protected industries of agriculture, textiles, and telecommunications, and extended the scope of international trade rules to cover services, as well as goods. The European Union (EU) required that strict quality and environmental standards be met before companies can do business with member countries. S. Dollars) Source: Bureau of Labor Statistics, International Comparisons of Hourly Compensation Costs in Manufacturing 2007, Washington, DC: March 26, 2009, p.

Operations and supply chain management play an important role in corporate strategy. 11, the strategic planning process involves a hierarchy of decisions. Senior management, with input and participation from different levels of the organization, develops a corporate strategic plan in concurrence with the firm’s mission and vision, customer requirements (voice of the customer), and business conditions (voice of the business). The strategic plan focuses on the gap between the firm’s vision and its current position.

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