Download Information Intelligence, Systems, Technology and by Debendra Kumar Mahalik (auth.), Sumeet Dua, Sartaj Sahni, D. PDF
By Debendra Kumar Mahalik (auth.), Sumeet Dua, Sartaj Sahni, D. P. Goyal (eds.)
This booklet constitutes the refereed lawsuits of the fifth foreign convention on details structures, expertise and administration, ICISTM 2011, held in Gurgaon, India, in March 2011. The 35 revised complete papers offered including four brief papers have been rigorously reviewed and chosen from 106 submissions. The papers are equipped in topical sections on info administration, info structures, info know-how, healthcare details administration and expertise, enterprise intelligence, functions, in addition to administration technological know-how and education.
Read or Download Information Intelligence, Systems, Technology and Management: 5th International Conference, ICISTM 2011, Gurgaon, India, March 10-12, 2011. Proceedings PDF
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Extra info for Information Intelligence, Systems, Technology and Management: 5th International Conference, ICISTM 2011, Gurgaon, India, March 10-12, 2011. Proceedings
Sample text
Therefore, knowledge creation is hard to achieve and other individuals randomly benefit from this donated knowledge [26, 40]. 3 Knowledge Management Knowledge sharing is the corner-stone of many organizations’ knowledge-management (KM) strategy. g. [3,8,21,23,33]. , expertise, insight, or understanding in a tacit or explicit format) to a recipient[12], is a key activity of effective knowledge management (the other activities include: creating, using, storing and identifying, [14]). KS among employees represents attempts and contributions towards creating an organizational knowledge database - and is attracting growing interest on the part of both practitioners and researchers alike [6].
The Concept of “Ba”: Building a Foundation for Knowledge Creation. California Management Review 40(3), 40–55 (1998) Knowledge Sharing Intentions among IT Professionals in India 31 26. : Objectivity and Subjectivity in Knowledge Management: A Review of 20 Top Articles. Knowledge and Process Management 13(2), 73–82 (2006) 27. : Critical Attributes of Organizational Culture that Promote Knowledge Management Technology Implementation Success. Journal of Knowledge Management 8(3), 106–117 (2004) 28.
Services sectors including airlines, hotel, and banking have taken efforts to implement customer relationship management (CRM), as a step towards achievement of success in their business. Technological improvements are responsible for majority of innovations in banking over the past few decades. It started with the introduction of personal computers and has come a long way with computerized banking, internet banking, ATMs, and CRM as the latest buzz. CRM systems are implemented by banks to gain competitive edge over their competitors.